📥 Inbox Monitor: Filter Only Messages from Connections
complete
Ian Davies
When using the Inbox Monitor it outputs an array with my messages and any messages from connections.
I would like the ability to remove my messages from the output so that I only get back messages from connections.
💡 This could maybe be in the form of a checkbox or button titled "ignore my messages" similar to the reply detection feature on Message Sender...maybe? 💡
This post was marked as
complete
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Frank
in progress
We've started working on this :)
Ian Davies
Frank: Great!
Alexander Mafrici
Interested to know why you wouldnt want your own messages, dont they add context so you know what the customer was responding to?
Ian Davies
Alexander Mafrici: Because if all I have done is run automated messages to them, then I already know what I have said....This would simply be for replying manually if I get a response that deems a human interaction.
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Frank
planned
Will start this early next week.
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Frank
Great idea Ian Davies - so to be clear, a toggle switch that allows you to exclude any message that have been sent by you to be shown in the response. Would you ever want it to be the other way around - so only messages shown that you sent to others, but not what they sent back (I think no, but checking).
Ian Davies
Frank: Exactly! I don't thing I would ever want the option to just see my messages...
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Frank
Ian Davies: got it - thanks. Will add this to backlog.
Ian Davies
Frank: 👍 awesome!